Wednesday, August 14, 2013

For Distributors ONLY - The Way We Were....


1978 Bowdoin College Graduation Picture

Back in 1978 the world seemed to be a much simpler place to me. Now while I acknowledge that this may be due to the fact that I was in my creative” phase of life, a lot of things were definitely easier when it came to conducting business. 

For example: there were only two ways to make a sales call 1) in person on a face to face call or 2) by phone. 

Now fast forward 35 years to 2013 and there are a dozen ways to communicate with your customers today. Nothing is any simpler unless you consider the process of me combing my hair (see inset).

2013 Vernon Company
In fact I think it is fair to say that things are exponentially more complicated to run a distributorship today. 

It is for this reason that many distributor salespeople and owners have made the decision to align with a established companies that have a proven track record in the industry. 

We hear it every day in the press about how difficult it is to run a small business today.Obamacare appears to be the hot topic in recent months. How does a company navigate all these new rules and regulations. 

With respect to our industry can I say PRODUCT SAFETY?

It is clear that large distributorships do not have all the answers however they do have more resources to find the answers. A small distributor owner is left with two options with respect to many of these new modern day issues.

The first option is to invest a good deal of time and effort to learn about the issue. This time and effort spent is time and effort that is not spent in selling or  growing their own business. 

The second possible course of action is to do what I believe a lot of small distributors do today. I call in the "ostrich with their head in the sand" technique. This does work....for a while but....
 


 
Small distributors are getting pulled 19 different directions today and there are more and more costs that are really making it difficult to make a living. 

This is where aligning with a larger distributor organization might make more senses today than ever before. Yes it is absolutely true that you give up a percentage of the profit however I make the case that you never kep 100 % of the profit even as a business owner. A small distributor has lots of costs that an employee or independent working for someone else will never have in addiiton. There is a dirty little four letter word that creeps into the conversation. That word is:

T-I-M-E 

Small distributors find themselves wearing many hats. Every time they take off their selling hat to put on their customer service hat or their managing hat or their supplier relations hat this represents time that they are not selling! And this costs them MONEY!

Exploring the options of aligning with a larger companies is more popular today than ever before. Consider the fact that they can help you in the following areas:

  1. Cash Flow                           
  2. Supplier Credit                                   
  3. Purchasing Power  
  4. Preferred Pricing 
  5. Advanced Commissions     
  6. Product Safety Expertise
  7. Direct Importing                
  8. On Line Stores                                                    
  9. Fulfillment Services
  10. Team Camaraderie                           
  11. Personalized Websites                                   
  12. Marketing Support
  13. Customer Service                             
  14. Product Research                                            
  15. Order Entry
  16. Credit and Collections                     
  17. Proactive Marketing Services                      
  18. Sales Meetings

The question that one must ask themselves is the following. What is it worth to have a partner who will assist me in these areas?

Also you can turn the tables and ask yourself how much does it cost me today to perform these tasks?

The answer may be telling!

To continue conversations or to engage in an open dialogue please feel free to reach out to me at let's talk 

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